1. Eligibility for Returns
    We accept returns on products that are unused, in original packaging, and in the same condition as received. You can request a return within 7 days of receiving your order.
  2. Return Fee
    As a new business, we apply a nominal return shipping fee of ₹60. This amount will be deducted from your refund. Alternatively, we can arrange a pickup and process the return for you.
  3. Return Process
    To initiate a return, please contact our support team through:
    • Phone: +91 9389042455
    • Email: shadyshopofficial@gmail.com
      Our customer support will provide you with the return address and further instructions.
  4. Replacement Option
    If your item was damaged or defective upon arrival, we are happy to offer a replacement free of charge. Please provide photos of the issue within 48 hours of receiving your product, and we will guide you through the replacement process.
  5. Refund Process
    Once we receive the returned item, our team will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5-7 business days.
  6. Exchanges
    If you wish to exchange an item for a different style or color, you may do so following the return process above. Please note that exchanges are subject to product availability.

Contact Us

If you have any questions or need assistance, please don’t hesitate to contact us:
Phone: +91 9389042455
Email: shadyshopofficial@gmail.com

We appreciate your understanding and support as we grow our brand, and we’re here to ensure your satisfaction with every purchase!